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Terms & Conditions

These Terms & Conditions ("Terms") govern your use of sripathfoods.com (the "Site") and any enquiry, free sample request, or order you place with Sripath Foods ("Sripath Foods", "we", "us", or "our"). By using the Site, submitting a form, or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

Who We Are

Sripath Foods is a Coimbatore, Tamil Nadu based manufacturer, supplier, wholesaler and bulk exporter of Dehydrated Vegetables, Dried Leaves & Herbs, Spray Dried Fruit Powders and Spices, and India's exclusive importer, supplier, wholesaler and distributor of ViskoTeepak sausage casings.

Use of This Site

  • The content on this Site — text, images, product descriptions, pricing indications, and branding — is for general information about our products and business, and is provided "as is" without warranty of any kind.
  • You agree to use the Site only for lawful purposes, and not to submit false, misleading, or fraudulent information through our contact form, sample request form, or chatbot.
  • We may update, suspend, or discontinue any part of the Site at any time without notice.

AI Chatbot

Our website includes an AI-powered chatbot intended to answer general product questions and help route enquiries to our sales team. Chatbot responses are generated automatically and, while we aim for accuracy, may occasionally be incomplete or incorrect. Chatbot responses do not constitute a binding quotation, price commitment, or contractual offer — all orders and pricing are confirmed separately and directly by our sales team.

Enquiries & Free Samples

  • Submitting the contact form, chatbot lead form, or a free sample request does not create a binding order or contract — it is an enquiry, which our sales team will follow up on.
  • Free sample availability, quantity, and shipping terms are at our discretion and may vary by product, location, and order history.
  • Any pricing mentioned on the Site is indicative only. Final pricing, minimum order quantities, and availability are confirmed directly by our sales team at the time of order.

Orders, Pricing & Payment

Orders are not placed through this Site. All bulk orders, pricing, minimum order quantities, payment terms, and delivery timelines are agreed separately in writing (email, purchase order, or invoice) between you and Sripath Foods, outside of the Site itself. These Terms do not override the specific terms agreed in any such order confirmation or invoice, which will govern in case of conflict.

Shipping & Delivery

Delivery timelines and modes depend on your location and the specific order and are communicated at the time of order confirmation. Estimated delivery times mentioned on the Site (for example, in our FAQ) are general guidance only and not a guaranteed delivery commitment.

Intellectual Property

All content on this Site — including the Sripath Foods name and logo, product photography, and written content — is owned by Sripath Foods or its licensors and may not be copied, reproduced, or reused without our prior written permission, except for your own reference in evaluating our products.

This Site uses third-party services — including Web3Forms (form delivery), Anthropic's Claude API (chatbot), Google Tag Manager, and Microsoft Clarity (analytics) — and may link to third-party sites such as our social media pages. We are not responsible for the content, accuracy, or practices of third-party services or sites. See our Privacy Policy for details on how these services process data.

Limitation of Liability

To the fullest extent permitted by law, Sripath Foods is not liable for any indirect, incidental, or consequential loss arising from your use of the Site, reliance on chatbot responses, or delays/issues with enquiries submitted through the Site. This does not limit any liability that cannot be excluded under applicable Indian law, and does not affect the specific terms of any confirmed order or invoice.

Governing Law

These Terms are governed by the laws of India, and any disputes arising from your use of the Site are subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated Terms.

Contact Us

If you have questions about these Terms, contact us at:

Sripath Foods
2nd Floor, CCAT Building, Site No.34, 3rd Street Hindustan Avenue,
Nava India, Coimbatore, Tamil Nadu, India - 641028
Email: enquiry@sripathfoods.com
Phone: +91 99944 02911